Subject Business

Video Title Copy
Release Date
Running Time
Format

Strategic Tools for Managing Japanese Personnel. Tape 2 A
1987
86 minutes
VHS

Nevins on manpower sourcing/recruiting, compensation, benefits, rules of employment, problem employees, staff reduction and cost-saving

programs, and union and staff relations.

Time Management: Decision Making and Delegating. Tape 1 A
1988
24 minutes
VHS

Tape 1 looks at goal related activities, action planning and delegating.

Time Management: Scheduling and Managing Interruptions. A
1988
20 minutes
VHS

Tape 2

Tape 2 covers what activities to plan and how much time to devote to them.

Total Quality Management: 1: The Shift in the Way We Think. A
1992
63 minutes
VHS

2: Measuring Quality. Tape 1

Tape 1 looks at identifying problems, the four key elements, data vs. opinion, getting consistent levels of quality, and weighing two alternatives

objectively.

Total Quality Management: 3: Following a Moving Customer. A
1992
63 minutes
VHS

4: Involving Every Employee

Tape 2 covers quality-in-fact vs. quality-in-perception, conducting a "customer audit" of the organization, new ways to organize work groups, and

the power of peer pressure.

Total Quality Management: 5: Thinking Long Term; Acting A
1992
63 minutes
VHS

Short Term. 6: Getting Started

Tape 3 addresses conflicting goals in the organization, achieving early victories, the TQM approach to training, seven steps to follow to implement

TQM, rethinking your role, and how to form a steering team.

Winning the Right to Influence: Leading and Motivating A
1996
34 minutes
VHS

Today's Twenty-somethings

Looks at how managers and leaders can be successful in handling employees in their twenties.

Thursday, November 18, 2004 Page 29 of 29
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